Pet Solutions Center Pet Store
FAQ’s about your pets
Why Choose Riverside’s Pet Solutions Center for Your Pet’s Needs?
The Pet Solutions Center is the direct brainchild of our late practice manager, Cristen Carlson. After years of recommending third-party products to clients and fielding phone calls from confused pet owners, Cristen came up with a solution. She collaborated with Dr. Carlson to design, stock, and open our very own pet store within Riverside. Instead of sending clients on a wild goose chase, we could simply walk out to the pet store and hand them the product. This became Cristen’s beloved project, keeping her busy during chemotherapy treatments and giving her something to look forward to. Together with Dr. Carlson, she curated an inventory that paired the best supplements proven to be effective with top veterinary-grade products on the market. The center offers a comparison of what’s available over-the-counter for your pet’s health needs and what’s available by prescription from a veterinarian.
After Cristen passed away, her daughter Avery, son George, and Dr. Carlson vowed to continue the Pet Solutions Center in a way that would honor her vision. We stay up to date with the latest research, regularly meet with company representatives, and test potential products on our own pets. For example, our Border Collie, Brandy, is extremely picky and is our best treat tester—if Brandy won’t eat it, we don’t stock it.
Nobody sums it up better than Cristen did in this quote: “It’s important that we offer quality products for every owner. Every pet owner is looking for solutions. While some people may seek out answers in a pet store setting, our products stand out because they are chosen for their quality and effectiveness, whether they are over-the-counter or prescription. Unlike many pet stores, we have years of experience and have worked with many options over the years. We also operate as an independent store, meaning we don’t have to stock or promote products that make a corporation wealthy but don’t align with our values. We choose what’s best, and we’re here to help you.”
What Treats Do You Recommend?
Our selection of treats in our pet store has been carefully curated by Dr. Carlson to provide you with a selection of tasty treats that you can feel good about. Some of the fan favorites include Northwest Naturals Freeze Dried Treats, Fruitables, and Bocce’s.
Other treats available in the pet store
- Bark Bar: Our bulk treat bar is a new addition to our pet store. Offerings include antlers, smoked chicken feet, cod skin twists, cookies, chicken jerky, and more!
- Pre-weighed Bulk: Our latest addition to our treat line is the yummy AgAlchemy treats in three different varieties: Pumpkin & Blueberry, Peanut Butter, Banana, & Bacon, and Bacon & Eggs. Available in 3 oz & 8 oz sizes.
- Dental Chews: Pet dental health is a big passion of ours. We have two types of dental chews: Breakables, formulated for aggressive chewers that cannot have traditional chews, and CET chews: compressed rawhide chews that are safe for your pet and effective at cleaning teeth.
- Barkworthies Bones: Stuffed bones in many different sizes, types, and flavors
- Frozen Treats: We offer frozen organ meat treats and butcher bones.
What Foods Do You Recommend?
- Our foods are chosen with many considerations in mind. From food allergies, skin disorders, gut health and overall nutrition, our doctors have chosen select foods for your pet. We also offer nutritional consultations according to Traditional Chinese Veterinary Medicine and those that go along with our custom holistic testing program.
- We are stocking Farmina, Fromm, Northwest Naturals, Royal Canin, and some Purina ProPlan diets. Our stock list is tailored to our patients and their needs and lifestyles. If you’d like us to stock specific brands for you, right here in our McHenry store, please let us know! We’ll be happy to look into it.
How Does Riverside Animal Clinic Stock the Pet Solutions Center?
Our manager has paired the top supplements proven to be effective with the top veterinary grade products on the market. It offers a compare and contrast of what’s available over the counter to work on your pet’s health issues and what’s available from a veterinarian by prescription.
For example, we offer many solutions for GI distress including the holistic preparation DIAGEL, Dog Bloom and Cat Bloom products, probiotics, goat’s milk. We also offer professional grade products including Diagel’s companion Synacore, Royal Canin Veterinary Diets, antibiotics and other options available with a prescription.
“It’s important that we offer quality products for every owner. Every pet owner is looking for solutions. While some people may seek out answers in a pet store setting, our products stand out because they are chosen for quality and effectiveness whether they are over the counter or prescription. Unlike a lot of pet stores, we have years of experience and have worked with many options over the years. We also work as an independent store which means we don’t have to stock or promote products that make a corporation wealthy but we don’t believe in. We choose and we’re here to help you,” said Pet Solutions Center manager Cristen Carlson.
What supplements do you carry?
We carry a large selection of veterinary-grade and holistic supplements that have been tried and tested by our own clients, staff, and family members. Categories include: dental, skin & coat, general wellness, urinary, digestion, among others. Top Brands include Bloom Products, Purina Pro Plan, Vetoquinol, King Kanine, & Holistic Apawthecary (Riverside’s own brand).
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